Privacy Policy

Last Updated: December 27, 2025

This Privacy Policy describes how Luke Story Visuals (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit lukestoryvisuals.com or when you engage our videography services for weddings, events, or creative projects.

By using the Site or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

When you contact us, submit an inquiry, book a project, or communicate with us, we may collect:

  • Name and contact information (email, phone)

  • Wedding or event details (names, dates, venues, timelines)

  • Project preferences and creative direction

  • Vendor or planner contact information

  • Billing or delivery addresses

  • Messages submitted through forms or email

  • Contract and invoice-related details

B. Media & Project-Related Information

As part of our services, we may collect or create:

  • Video and audio recordings

  • Photographs, footage, and production notes

  • Shot lists and story preferences

  • Personal details shared for storytelling context

Media is collected only for professional service purposes.

C. Information Collected Automatically

When you visit our website, we may collect:

  • IP address and device type

  • Browser type and pages viewed

  • Referring links and time spent on the site

This may be collected using cookies or analytics tools.

2. How We Use Your Information

We use personal and project information to:

  • Respond to inquiries and communicate about bookings

  • Plan and coordinate wedding or event logistics

  • Produce, edit, and deliver video and media services

  • Issue quotes, contracts, and invoices

  • Improve our website and services

  • Maintain internal business and project records

  • Comply with legal or regulatory obligations

We do not sell, rent, or trade client information.

3. Client & Project Media Storage

As part of our workflow, we may store:

  • Raw and edited footage

  • Project files and backups

  • Final deliverables

Media may be retained for:

  • Client records and backup protection

  • Quality control

  • Portfolio or marketing only with client consent

Clients may request deletion of personal project data where legally and contractually appropriate.

4. Portfolio & Marketing Use (Client Consent)

We may request permission to use select media for:

  • Portfolio or demo reels

  • Website galleries

  • Social media

  • Advertising or promotional materials

Use of identifiable client content occurs only with explicit consent and may be withdrawn at any time by contacting us.

5. Sharing of Information

We may share information only when necessary:

  • With trusted service providers (hosting, cloud storage, email, payment processing)

  • With vendors or planners when coordinating an event (when appropriate)

  • To comply with legal obligations or protect our rights

  • In the event of a business transfer or restructuring

All third-party partners are required to safeguard data.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance and understand visitor usage trends.
You may disable cookies in your browser settings, though some site features may be limited.

7. Data Security

We use commercially reasonable measures to protect your information and media files. However, no online system is fully secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion

  • Withdraw marketing or portfolio consent

  • Request limits on how your information is used

Requests may be submitted using the contact details below.

9. Children’s Privacy

Our services and website are not intended for children under age 13, and we do not knowingly collect information from minors without parental consent.

10. Third-Party Websites

Our website may contain links to external websites or platforms. We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted to this page with a revised “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or your data, contact:

Luke Story Visuals
Email: lukestoryvisuals@gmail.com
Website: lukestoryvisuals.com